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Marketing slogan in a New York City subway car.

I was sitting at my work desk, typing away on one of my projects.  From behind my colleague, who was about to leave her post after many years, walked up to me and wordlessly wrapped her arms around me.

She held on to me, and I sunk into her mama bear embrace, squeezing her back, tightly.

“I walked by and realized that I haven’t done that enough, if ever.”

We make lives for ourselves that are all about achieving and being masters of our businesses, but in the midst of those lives we sometimes forgo simple kindnesses. And we forget the power of human contact. Touch matters.

There is joy in being told that you matter, even when it isn’t spoken in words.

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